Case Studies Subject: Customer Engagement

Tesco

Tesco

Climate change is one of the greatest threats mankind faces. It transcends national boundaries, and threatens to affect us all in many different ways: from risks to supply chains, to the direct impact that changes in the climate will have on our customers’ lives and the operation of our stores. Retail businesses can play a powerful role in tackling climate change. We are determined not only to play our part, but to play a leading role. …

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BT

BT and climate change

Overview BT accounts for around 0.7 per cent of UK electricity consumption so is well-placed to make a significant contribution to the reduction of carbon emissions. It aims to make sure that the positive impacts of ICT outweigh the negative. BT has been reporting on its environmental performance since 1992 and reduced carbon emissions by almost 60 per cent between 1996 and 2006. It aims to extend its UK reduction to 80 per cent by …

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